CVE-2017-14635

8.8 HIGH

Published: September 21, 2017 Modified: May 13, 2026

Description

In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.

AI Explanation

Get an AI-powered plain-language explanation of this vulnerability and remediation steps.

CVSS v3.x Details

0.0 Low Medium High Critical 10.0

Vector String

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

References to Advisories, Solutions, and Tools

Patch Vendor Advisory Exploit Third Party Advisory

https://www.debian.org/security/2017/dsa-4021

Source: cve@mitre.org

https://www.otrs.com/security-advisory-2017-04-security-update-otrs-versions/

Source: cve@mitre.org

Vendor Advisory

https://www.debian.org/security/2017/dsa-4021

Source: af854a3a-2127-422b-91ae-364da2661108

https://www.otrs.com/security-advisory-2017-04-security-update-otrs-versions/

Source: af854a3a-2127-422b-91ae-364da2661108

Vendor Advisory

4 reference(s) from NVD

Quick Stats

CVSS v3 Score

8.8 / 10.0

EPSS (Exploit Probability)

1.9%

77th percentile

Exploitation Status

Not in CISA KEV

Weaknesses (CWE)

CWE-20

Affected Vendors

otrs

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